Um SDK para gestão de emergências em condomínio

Abstract

Efficiently communicating with residents of horizontal condominiums during emergency situations is a challenging task. Sending a generic message through messaging services like WhatsApp or Telegram, without using appropriate language and signals, can have unintended consequences. It might escalate the situation, leading to widespread panic and even jeopardizing the population and their property. Existing solutions for condominium management, as evaluated in this research, do not over services specifically tailored for emergencies or communication during such critical situations. In both horizontal andvertical condominiums, it is common to use messaging app groups for alerting residents, but messages are often sent in a generic manner, neglecting the context of the situation and its nature. In the event of an emergency, this approach may not achieve the desired eject and may even cause panic among residents. Faced with this scenario, MyHome was developed – a condominium management system focusing on emergency management. It innovatively incorporates specific features for managing emergency situations in horizontal condominiums provided by an Emergency SDK. The Emergency SDK includesfeatures allowing residents to remotely monitor the physical location of their dependents within the condominium premises or a specific radius. In case of a potential emergency, it facilitates alerting the nearest security personnel for an immediate response. Residents who witness or experience an emergency situation can also trigger the panic button to quickly inform the condominium administration, other residents, or public authorities about the occurrence. Beyond features related to emergencies, MyHome includes various functionalities for condominium management, such as unit control, employee management, resident and dependent information, mail, parking spaces, visitors, among others. The validation of the MyHome application played a crucial role in this dissertation, allowing for a thorough analysis of its electiveness and acceptance in condominium management. The application of the Goal-Question-Metric (GQM) framework guided the methodology, resulting in promising results. Participants expressed a positive response, highlighting the ease of use, e!ciency in emergency situations, perception of security, and overall acceptance of MyHome. Supported by measurable metrics, these findings validate the relevance of MyHome as an innovative and elective solution for modernizing